StealthNET Blog

If you need a line set up to take a caller’s credit or debit card, take a payment, then proceed with whatever service you need - give us a call for quick set-up!

Maybe you’d like to offer a telephone service to complete a web-order. Or take payment to stock-up on a customer’s account credits. Or to simply generate a PIN number to confirm payment, not a problem!

Here’s what you need - a Protx merchant account. That’s it. We will take your account details and allow automatic phone payments directly into your account. Could it be simpler?

Call our sales team today for more information.

Ever wanted people to call a service but need a PIN number to gain access? Problem solved!

Effective immediately we can now offer a PIN-protected service to customers. You send us one or more databases of PINs and which lines they should be active on. You can even dial in and expire them.

Concerned about customers sharing their PINs? Answer: Limit their use! Simple tell us how to lock down the PIN numbers - most people will do so by CLI but it might be something else (you decide). This way you can for example allow PINs to be used by no more than two different CLIs.

The PINs themselves can be used any number of times - but by restricting them down by CLI you keep your customers happy while preventing mass sharing at the same time.

Call our sales team for advice today.

StealthNET are offering an outbound call recording service, available as a facility for corporate use and also as a variety of websites aimed at consumer use.

We can provide high volume corporate users with 0800 access, so you can record every outbound call from your office. This can be useful to your business in many ways, for example.

• Monitoring customer service levels
• Assisting with training by identifying areas of improvement
• Returning to the recording to resolve any future disputes

Websites aimed at consumer use and currently available for white label are listed below.
This service is extremely expandable to appeal to the consumer from any angle should you have your own ideas for promotion.

• http://www.complaintcopy.com for consumers to record their complaints to customer service departments.

We are pleased to announce that customers with premium rate telephone numbers (and some other types of numbers) now have access to on-line statistics where available.

You can view daily, monthly and hourly call volumes with minutes and average hold times. You can specify custom date ranges or quickly select common ranges like today, yesterday, this month or last month. The stats can be viewed on-line or downloaded as a CSV file into a spreadsheet such as Microsoft Excel.

Please contact your account manager for access.

A UK first - Exclusive with StealthNET!

We have another new product for promotion by affiliates - in conjunction with TalkToADoctor.co.uk & TalkToACounsellor.co.uk callers can dial a premium rate number and get straight through to a fully qualified GMC-registered Doctor or Counsellor.

Callers will be offered a choice of topics so they get through to someone with specialist knowledge - they can remain anonymous and don’t need to leave the comfort of their home.

Call us for more information on outpayment rates. Fast set-up!